Can't log in to my account

Resolve login issues including forgotten passwords and locked accounts.

1. 1

   Double-check that you're using the correct email address.

2. 2

   Click 'Forgot Password' to reset your password via email.

3. 3

   Check your spam/junk folder for the reset email.

4. 4

   If you use social login (Google/Apple), make sure you're using the same provider.

5. 5

   After 5 failed attempts, your account may be temporarily locked. Wait 15 minutes and try again.