Video won't play or keeps buffering

Steps to resolve playback issues.

1. 1

   Check your internet connection. Try loading another website to confirm.

2. 2

   Lower the video quality from the player settings (gear icon).

3. 3

   Clear your browser cache and cookies.

4. 4

   Try a different browser or disable browser extensions.

5. 5

   If the issue persists, contact support with your device and browser details.