Entertainment
I didn't mean to
In this video, the speaker discusses the importance of prioritizing the impact of our actions over our intentions when we hurt someone. They explain that defending ourselves by saying it wasn't our intention can invalidate the other person's feelings. The key is to focus on acknowledging the hurt and listening to the other person without justifying our actions. The speaker introduces the concept of the impact first pivot, emphasizing that in relationships, the impact of our actions always outweighs our intentions. It's crucial to prioritize the other person's feelings and make them feel heard and validated.