We are committed to protecting your personal information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, payment information, and other details provided when you register or use our services.

• Usage Data: Information about how you interact with the platform, including access times, pages visited, and technical data such as IP addresses and browser types.

• Communications: Messages or communications you send to us, including support requests and feedback.

 

2. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

• Contract: Where processing is necessary for the performance of a contract to which you are a party.

• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

 

3. How We Use Your Information

Your data is used to:

• Provide and improve our services.

• Process transactions and send updates.

• Communicate with you about your account or events on the platform.

• Ensure security and prevent fraudulent activities.

• Comply with legal requirements.

• Conduct analytics and research to improve our platform.

 

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

5. Sharing Your Information

We only share your information:

• With service providers and partners that help us operate the platform (e.g., payment processors).

• If required by law or legal processes.

• To protect the rights, safety, and property of Playhuman™ and its users.

• In the event of a business transfer or merger.

 

6. International Data Transfers

If we transfer your data outside the UK, we ensure that appropriate safeguards are in place to protect your data, as required by UK data protection laws.

 

7. Your Rights

Under UK data protection laws, you have the following rights:

• Right to access your personal data

• Right to rectification of inaccurate data

• Right to erasure (‘right to be forgotten’)

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Rights related to automated decision-making and profiling

To exercise your rights, please contact us using the details provided in Section 11.

 

8. Data Security

We employ robust security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is entirely foolproof, and we encourage you to safeguard your account credentials.

 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track usage, and analyse trends. You can adjust your browser settings to manage or block cookies. For more information, please refer to our Cookie Policy.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: dpo@playhuman.com

Address: Playhuman™, 3rd Floor The Printworks, 35-39 Queen Street, Belfast, Antrim BT1 6EA, Northern Ireland

 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

 

Thank you for trusting Playhuman™ with your privacy. We are dedicated to providing a secure and enjoyable experience for all users while respecting and protecting your personal data rights.

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Last updated: March 14, 2025